International FAQs

INTERNATIONAL TERMS & CONDITIONS

Please carefully read the following terms and conditions concerning International orders with www.robertgraham.us. Any order being shipped to a destination outside of the United States may be subject to incremental import duties and taxes. Please be aware that shipping charges do not include international taxes or duties.

• Please allow additional delivery time for orders with a shipping destination outside of the United States (varies by country).

• If an order is placed on www.robertgraham.us and then refused, you will be responsible for the original shipping costs, as well as any duties, taxes and/or customs charges that were incurred in shipping the package. These amounts will be subtracted from your merchandise refund.

• We have made every effort to minimize our international shipping charges. We only charge our cost for these services. Also, we are required by law to disclose the full value of the package contents and cannot alter this value.

• All prices on www.robertgraham.us are shown in U.S. dollars (USD). The price does not include any import duties, taxes and shipping charges.

• When placing an order with www.robertgraham.us, you are considered the importer of record and must comply with all applicable laws and regulations. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be borne by you. Contact the customs office in the destination country for information about any applicable duties or taxes.

• For international returned shipments, please note that custom duties & taxes are not refunded by Robert Graham. They must be handled directly with the country's respective customs dept. Please contact your local customs office for details.

• Some items sold on www.robertgraham.us may require special handling as specified by federal, state and local regulations governing the transport of these items; therefore, the shipment of some products to certain locations may not be possible.

• If you have any questions concerning your order and you currently live outside of the United States, you may contact us via email here: inquiry@robertgraham.us and we will be glad to assist you.

By ordering goods from this website, I hereby authorize a licensed customs broker chosen by the operator of the website to act as my agent and to transact business with the applicable border services agency to clear my merchandise, and account for applicable duties and taxes.